Refund Policy

We want DashClue Pro to be worth it. If it isn't, here is how refunds work.

Payments are handled by Paddle

Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all orders. Paddle processes refund requests on our behalf.

14-day refund on your first payment

If you are not happy with Pro, you can ask for a full refund within 14 days of your first payment. No questions asked.

Renewals

You can cancel any time in Settings → Subscription, and you will not be charged again. You keep Pro until the end of the month you paid for. We do not give partial refunds for unused time in a renewal period, except where the law requires it.

Billing mistakes

If you were charged twice, charged after cancelling, or charged the wrong amount, we will refund the incorrect charge in full.

How to ask for a refund

Email dashclue.contact@gmail.com with the email address on your account, or use the link in your Paddle receipt. Approved refunds go back to your original payment method, usually within 5–10 business days.

Your statutory rights as a consumer are not affected by this policy.